Privacy policy
How Baby Sensory Den Haag — Friede collects, uses and protects your information.
About this policy
We care about your privacy and the privacy of your child(ren). This page explains clearly how we collect, use, and protect your information when you book classes, attend events, or interact with us online.
Why We Collect Your Information
We need some details from you so we can: • Make sure your child is in the right class for their age and development • Confirm your bookings and remind you of upcoming classes • Keep everyone safe and meet insurance or safeguarding requirements • Let you know about our other classes, tips, or special offers if you choose to opt-in
What We Collect
• Your name, email, phone number, and address • Your child(ren)'s name, date of birth, and gender • Any health or medical information you provide • Booking history and class attendance • Payment information for verification (we don't keep your card details) We only collect what we need to run safe, fun, and smooth classes.
Children's Data & Parental Consent
If your child is under 13, we rely on your consent as a parent or guardian to process their data. You're responsible for making sure the information you provide about your child is accurate.
Marketing & Communications
We'd love to keep you informed about: • Rebooking reminders for full classes or waiting lists • Offers, tips, or news about our classes You will be asked to opt-in when booking. It's completely voluntary, and you can change your mind anytime. Even if you don't opt-in, you'll still get all essential booking information. You can withdraw your consent at any time by emailing denhaag@babysensory.nl.
Who We Share Your Information With
Sometimes we work with trusted partners to make things run smoothly, like: • Payment processors • Website hosting providers • Our booking system provider These partners follow strict rules and can't use your data for anything else.
How Long We Keep Your Information
We keep your data only as long as we need to: • Booking and attendance information: 6 years after your last class (for insurance and legal reasons) • Marketing information: Until you withdraw consent After that, your information is securely deleted.
Your Rights
You have rights under the GDPR (AVG). You can: • Ask for a copy of the data we hold • Ask us to correct any mistakes • Ask us to delete your data • Object to how we use your data (including marketing) • Ask us to restrict processing or move your data elsewhere • Withdraw your consent at any time • Complain to the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority) if you feel we're not handling your data properly Email denhaag@babysensory.nl if you'd like to exercise any of these rights.
Keeping Your Data Safe
We work hard to protect your information. Our systems use encryption, secure storage, and limited access to prevent unauthorised use. In the rare event of a data breach, we will follow GDPR rules, notify the Autoriteit Persoonsgegevens if necessary, and let anyone affected know promptly.
Multiple Controllers
Your information might be handled by Baby Sensory Den Haag (Friede), other parts of the Baby Sensory / Wow World Group organisation, or our trusted partners to run bookings or process payments. You can contact us anytime if you'd like to know who handles what at denhaag@babysensory.nl.
Cookies & Website Tracking
This website (friede.nl) does not use analytics or tracking cookies, and does not use Google Analytics. We only use essential, functional cookies that are needed for signing in and for bookings to work. You can manage or block cookies through your browser settings. For more info, see AboutCookies.org.
Data Protection Officer (DPO)
We have a dedicated Data Protection Officer to oversee how we handle your data. You can contact them at: denhaag@babysensory.nl They can help with questions about your privacy, your rights, or any concerns you may have.